Delivery Policy

Once an order has been received, we aim to dispatch within 2-3 working days.
All UK mainland orders are delivered by courier service, time from collection to delivery may vary, however our service aims to delver within 4 to 6 days. All our dispatches are tracked. If you do not receive your parcel within 7 days, please contact us for further an update.

Unfortunately, we do not deliver outside of the UK at this time.

Refund Policy

As a consumer, you have legal rights in relation to Products that are faulty or not as described. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office. Nothing in these Terms will affect these legal rights or any of your other rights, including under the Consumer Contracts Regulations 2013.

You may return any unopened, sealed and unused products which you have ordered through this website, within 14 days of delivery. We will refund you in full for the price you paid for the products but you will be liable for any applicable delivery and return charges.

We will process the refund due to you as soon as possible and, in any case, within 30 calendar days of receipt of the returned products.

If you returned the products to us because they were faulty or mis-described, we will refund the price of a defective product in full and, any applicable reasonable delivery charges you incur in returning the item to us.

Returns Address

To return a Product please package up securely and send to

Salon 27
65a Wakeley Hill
Wolverhampton
WV4 5RA
United Kingdom

For questions regarding returns please email: info@salon27wolverhampton.co.uk